Frequently Asked Questions

  • We offer a range of services designed to meet your needs—whether you're looking for something simple or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • The base facility rental includes access to the main building event area during your reserved rental hours. Additional amenities such as the heated pool, hot tub, and gazebo with grill may be added to your rental for an additional daily fee if requested during booking.

     

  • Standard event pricing includes a maximum guest count of 50 people. Events exceeding 50 up to 130 guests maximum must receive prior written approval from The Sutton Wellness Center and may be subject to adjusted pricing based on current market event rates.

  • Yes. Once the rental agreement is signed, you will receive a copy of the agreement for your records outlining all terms, policies, and event details.

  • Yes. To protect the facility, the following items are not permitted without prior approval:

    • Nails, screws, or staples

    • Glitter or confetti

    • Tape on painted surfaces

    • Open flames

    The facility must be returned in the same condition it was received at the end of the event.

  • Alcohol may be permitted; however, ABC/ALE alcohol certificates must be submitted at least 30 days prior to the event. Alcohol sales are not permitted without approved authorization. Failure to comply with alcohol policies may result in immediate termination of the event without refund.

  • The $250 deposit is a non-refundable booking retainer required to secure your event date. This retainer ensures that the venue is reserved exclusively for your event and will be applied toward the total rental cost.

  • Tables and chairs are not specifically listed in the standard rental agreement and may vary depending on event needs. Please contact us directly to confirm available event setup options. Tables and chairs are available at an additional cost. 

  • Rental time includes both setup and cleanup within the reserved rental hours unless otherwise approved in advance. If additional time is needed, arrangements must be made prior to the event date.

  • A standard cleaning fee is not automatically applied; however, renters are required to remove all trash and personal belongings after the event. If excessive cleaning or trash removal is required, additional charges may be assessed.

  • Your event is officially booked once the rental agreement is signed and the $250 non-refundable booking retainer is received.

  • Payments made toward the rental are non-refundable. If final payment is not received at least seven (7) days prior to the event, the reservation will be canceled and the retainer forfeited.

  • In the case of severe weather or emergencies that prevent safe operation, one reschedule may be granted based on venue availability. Payments are non-refundable but may be transferred to a mutually agreed rescheduled date.

  • Venue tours are available by appointment. Please contact The Sutton Wellness Center to schedule a time to view the facility and discuss your event needs.

  • Standard property access hours are 10:00 AM – 10:00 PM, and all events must conclude by 10:00 PM due to residential zoning regulations. All rentals are booked on a 4–5 hour basis per booking.

  • Events that extend beyond the approved hours without authorization may incur an overtime fee of $100 per hour (or portion of an hour).

  • The renter is responsible for the conduct, safety, and supervision of all guests, vendors, and attendees during the event.

  • No. Smoking and vaping are strictly prohibited anywhere on the property.

  • Yes. However, children must be supervised at all times, especially in pool and hot tub areas.